Property Manager - Chicagoland, IL

Chicago, IL, USA

Job Type

Full Time


UPholdings is a partner for communities, through our nonprofit and social service collaborations, our tenant engagement services, and our long-term asset management services.
Since our founding as an affordable housing development and management company, we have grown and expanded. UPA, a property management company, and UP Development, a real estate development company, merged in 2010 to transform into the unified company that we are today. Our founders, co-owners Cullen J. Davis and Jessica Hoff Berzac, created this comprehensive real estate firm that is dedicated to creating, operating, and sustaining quality affordable housing in communities throughout the United States.


POSITION: Property Manager

The Property Manager is totally accountable for all property operations. The duty of the Property Manager is to effectively manage the UPholdings properties in accordance with the management agreement and regulatory agreement governing the project. The Property manager is responsible for all collections and annual budgeting, managing, and coordinating staff duties and responsibilities, and generate site operations and activity reports. The Property Manager is responsible for coordinating tenant relations and community activities both internally and within the larger community. The manager is tasked with maximizing available resources to accomplish property objectives as set forth by the Property Owner.

WORK HOURS: 40 hours per week. Must be available on weekends for meetings, staffing needs and emergencies.


Conduct all business in accordance with the UPA, LLC policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartments.
Implement Blended Management systems by collaborating with and maintaining ongoing communications with the Service Coordinator and Service Providers onsite.
Provide written reports documenting meetings/communications with services to include but are not limited to site activities, systems in place to encourage tenant lease compliance and foster resident responsibility.
Implement scheduled meetings with the Service Contractors regarding tenant lease compliance, work request and inspections, and compliance with their service plan.
Manage additional site staff including maintenance-janitor, community builder, etc.
Host and coordinate tenant meeting and activities to foster an environment of community; attends community meetings and trainings to assist in creating a healthy community for PSH tenants.
Under supervision of the Regional Supervisor or Director, the Property Manager will draft annual budgets for each upcoming calendar year and be responsible for staying within the established budget guidelines throughout the year.
Review Age Receivables and work with tenants and services to reduce them. Ensure the tenant ledgers are updated and all adjustments are submitted monthly.
Ensure property remains fully occupied and that vacancies are filled in a timely manner, including engaging rental assistance administrators and referral sources required for unit mix compliance.
Work with Compliance Manager to ensure tenant files remain in compliance with governing documents. Insure annual recerts are conducted timely.
Prepare for annual inspections and coordinate with maintenance/services to ensure units pass inspections with oversight and funding agencies.
Coordinate with maintenance and make-ready all units after move-out, and monitor all onsite maintenance activities.
Ensure that all rents are collected when due and posted in a timely manner. Make sure that all bank deposits are made immediately and are reported in Skyline on a daily basis.
Ensure delinquency notices are administered monthly and upon the expiration date on the notice, the delinquent tenants are submitted to the Attorney for eviction.
Report all liability and property incidents to the Corporate Office immediately. Ensure that all workers compensation claims are reported and proper paperwork is completed.
Performs any additional duties as assigned by the Regional Supervisor and Director.


Strong writing skills, Processing/On-Site Rental System/Spreadsheet
Must be proficient with a calculator

Accredited Resident Manager or Resident Housing Manager designations preferred or a bachelor’s degree in Social Work, with a mandatory minimum of 3 years of experience in the management of site operations. Must be certified in; Tax Credits, Certified Occupancy Specialist, or preferred Blended Occupancy Specialist.